Clintergate Farm Shop – Terms & Conditions Effective Date: 23 January 2026 Welcome to Clintergate Farm Shop. By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully. 1. General 1.1 All orders are subject to availability. 1.2 We reserve the right to refuse service or cancel orders at any time for any reason. 1.3 Prices and product descriptions are correct at the time of publishing but may change without notice. 2. Ordering and Payment 2.1 Orders can be placed via our website. 2.2 Payments are processed securely through Stripe. 2.3 You must provide accurate and complete information for your order, including delivery details. 3. Delivery 3.1 Delivery details are required to fulfill your order. 3.2 We are not responsible for delays caused by incorrect or incomplete delivery information. 3.3 Once your order is delivered, responsibility passes to the customer. 4. Refunds and Returns 4.1 Refunds may be issued only for valid reasons, including damaged, incorrect, or missing products. 4.2 To request a refund, please contact [email protected] . 4.3 All refunds are processed via Stripe to the original payment method. 4.4 Refund requests must be made within 7 days of delivery unless otherwise agreed. 5. Privacy and Data Protection 5.1 We take your privacy seriously. 5.2 Personal information is collected only to process orders and provide services. 5.3 Your details are stored temporarily for delivery purposes and are not used for marketing unless you opt-in for our newsletter. 5.4 Newsletter subscriptions can be cancelled at any time using the unsubscribe page in the footer of the website 5.5 We do not share or sell your personal information to third parties. 6. Limitation of Liability 6.1 Clintergate Farm is not liable for indirect, incidental, or consequential losses arising from your purchase or use of our products. 6.2 Our total liability is limited to the value of the goods purchased. 7. Governing Law 7.1 These Terms and Conditions are governed by the laws of England and Wales. 7.2 Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. 8. Contact Us For questions regarding orders and refunds please contact: Email: [email protected] For questions regarding these Terms and conditions, please contact email : [email protected] Address: Clintergate Farm, Clintergate Road, Redenhall, IP20 9PG